Welcome to South Bristol Community Hospital (SBCH). Whether you’re attending for rehabilitation, visiting a loved one or supporting someone during their stay, this guide provides everything you need to know before you arrive and what to expect during your time with us. Patients admitted for rehabilitation will receive personalised care from our multidisciplinary team to help them regain independence and prepare for a safe return home.

---

Key Points

• Find travel, parking and accessibility information before you visit.
• Learn what to expect during your rehabilitation stay.
• Discover what to bring and how visitors can support your recovery.
• Understand how we’ll work with you to plan your discharge home.

---

Where Is South Bristol Community Hospital?

Address

South Bristol Community Hospital
Hengrove Promenade
Bristol
BS14 0DE

---

Services at South Bristol Community Hospital

• Urgent Care Centre
• Community Rehabilitation Services
• Community Respiratory Team
• Parkinson’s Service
• Heart Failure Service
• Other community health services

---

Contact Us

Telephone: 0117 342 9650

---

Getting Here

By Car

Parking is available on site, including:

• Main surface car park
• Multi-storey car park
• Accessible parking bays
• Blue Badge parking near the main entrance

Please note that parking charges may apply.

By Bus

The nearest stop is Hengrove Park, approximately 50 metres from the hospital.

Common routes include:

• 75
• 76
• 90
• M1

Please check local timetables before travelling.

By Train

The nearest railway station is Parson Street, approximately 2.2 miles away.

Taxi services are available from the station.

---

Accessibility

South Bristol Community Hospital provides:

• Step-free access
• Automatic entrance doors
• Lift access to upper floors
• Accessible toilets
• Accessible parking
• Hearing loop systems
• Spacious waiting areas

Our aim is to make the hospital accessible and welcoming for all patients and visitors.

---

What to Expect During Your Stay

If you’ve been admitted for rehabilitation, your first few days will include assessments to understand your needs and agree your rehabilitation goals.

Our multidisciplinary team will work with you and your family to create a personalised care plan focused on helping you regain confidence and independence. Therapy, nursing care and medical reviews all contribute towards your recovery.

---

Meet Your Care Team

Depending on your needs, you may receive support from:

• Doctors and Consultants
• Nurses
• Physiotherapists
• Occupational Therapists
• Rehabilitation Support Workers
• Healthcare Support Workers
• Social Workers
• Discharge Coordinators
• Advanced Clinical Practitioners

Our team works together to provide coordinated, person-centred care.

---

What to Bring

We recommend bringing:

• Comfortable clothes
• Nightwear
• Well-fitting shoes or slippers
• Toiletries
• Books, puzzles or hobbies
• Any essential personal items

Please speak with staff if you need help obtaining these items.

---

Visitors and Facilities

Visitors are an important part of recovery and are welcome during visiting hours.

During your stay you’ll also have access to:

• Free Wi-Fi
• Comfortable dining and communal areas
• Nutritious meals with dietary options
• Mobile phone use
• Accessible facilities throughout the hospital

---

Planning Your Discharge

Planning for your discharge begins early in your stay. We’ll work with you, your family and community services to ensure you have the support you need once you leave hospital.

You’ll receive information about medications, follow-up appointments and any ongoing rehabilitation before you go home.

---

Feedback and Support

If you have any questions or concerns during your stay, please speak to a member of staff.

We welcome your feedback and continually use it to improve our services. If you need further support, our Customer Care Team is available to help.