Last updated: June 2026
Next review: June 2028
Henderson Rehabilitation Unit Location Guide
Planning Your Visit
This guide provides information to help patients, carers, visitors and healthcare professionals understand the services available at Henderson Rehabilitation Unit, including referrals, rehabilitation, visiting arrangements, discharge planning and travel information.
Where Is Henderson Rehabilitation Unit?
Address
Henderson Rehabilitation Unit
The Grace Care Centre
Whitebridge Gardens
Thornbury
Bristol
BS35 2FR
Service Provided
Inpatient Rehabilitation Service
Contact Information
Telephone: 0300 125 6117
Email: henderson.ward@nhs.net
Who Is This Service For?
Henderson Rehabilitation Unit provides inpatient rehabilitation for adults who no longer require acute hospital treatment but are not yet ready to return safely to their usual place of residence.
Patients are transferred from hospital to continue their recovery, regain independence and receive additional rehabilitation before returning home or, where appropriate, moving to another care setting.
What We Do
Our aim is to help people recover as much independence as possible following illness, injury or a hospital admission.
Rehabilitation is tailored to each individual and may include:
- Improving mobility and balance
- Relearning everyday activities such as washing, dressing and preparing for daily life
- Building strength, confidence and independence
- Managing ongoing medical needs
- Preparing for a safe return home
Patients receive support from a multidisciplinary team that includes nurses, physiotherapists, occupational therapists, rehabilitation support workers, discharge coordinators, GPs, advanced clinical practitioners and social workers.
What to Expect During Your Stay
Everyone’s rehabilitation journey is different, but during your stay you can expect a personalised programme designed around your individual goals.
During your first few days, our team will complete a number of assessments to understand your rehabilitation needs. Together with you and, where appropriate, your family or carers, we will develop an individual rehabilitation plan that focuses on helping you become as independent as possible. Discharge planning begins early to ensure a smooth transition home.
Throughout your stay, you will be encouraged to take an active role in your recovery by:
- Washing and dressing independently where possible
- Walking and moving safely around the Unit
- Eating meals in the dining room when appropriate
- Taking part in group activities and exercise sessions
- Working towards your personal rehabilitation goals
You will regularly see members of the therapy team for individual or group rehabilitation sessions. Rehabilitation continues throughout the day, with nursing and therapy staff working together to encourage you to practise everyday activities and build confidence.
Accessing the Service
How Do I Access This Service?
Access to Henderson Rehabilitation Unit requires a referral from a hospital healthcare professional.
Patients are transferred from hospital once they no longer require acute hospital treatment but would benefit from further inpatient rehabilitation before returning home.
Visiting the Unit
Visiting Hours
Visitors are welcome during the following times:
- 10:00am – 11:00am
- 2:00pm – 4:00pm
- 5:30pm – 7:30pm
These visiting times help ensure patients have protected time for therapy sessions, meals and rest.
Family members and carers are encouraged to support rehabilitation and speak with staff about their loved one’s progress and goals where appropriate.
During Your Stay
To help make your stay as comfortable as possible, please bring:
- Comfortable daytime clothing
- Nightwear
- Well-fitting shoes or supportive slippers
- Toiletries
- Glasses, hearing aids or walking aids if you normally use them
- Books, puzzles or other leisure activities
Free Wi-Fi is available throughout the Unit.
Patients are encouraged not to bring large amounts of money or valuable items. Smoking and vaping are not permitted anywhere on the site.
Planning to Go Home
Discharge planning starts as soon as you arrive and continues throughout your rehabilitation.
Our team will:
- Work with you to set rehabilitation goals
- Involve your family or carers in planning where appropriate
- Arrange any community services needed after discharge
- Coordinate follow-up care with your GP and community healthcare teams
- Support a safe and timely return home
Some people may continue their rehabilitation at home with support from community rehabilitation services.
Getting Here
Accessibility
Henderson Rehabilitation Unit is located within The Grace Care Centre.
The Unit has its own entrance, accessed via an intercom on the right-hand side of the building. There are stairs to the Unit, with lift access available through the main entrance if required. Visitors needing accessibility support are encouraged to contact the Unit before travelling.
Feedback
We welcome feedback from patients, families and carers.
If you have any questions, concerns or suggestions during your stay, please speak to a member of the team. If required, you can also speak with the Unit Manager or Sirona’s Customer Care Team. Patients will also be invited to complete a Friends and Family Test before leaving the Unit.
