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Accessibility statement for Sirona care & health

Under review Autumn 2022

This accessibility statement applies to roberth572.sg-host.com.

This website is run by Sirona care & health. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

 

The site is built on WordPress and some of the restrictions of this platform are evident:

  • Heading hierarchy is not always consistent but visually compliant to the theme
  • Form labels on core forms such as search cannot be amended and are not compliant to 2.4.6.
  • Some PDF documents are not rendered as html but the supplied PDF files are generally compliant
  • You cannot skip to the main content when using a screen reader (this is an issue across WordPress sites)
  • There are some broken same page links, which are part of the WordPress structure
  • There are some redundant or duplicated links which need to be in place for logical use of a link
  • Some <noscript> elements are present
  • A full transcript is not included for all (any) videos

 

Feedback and contact information

 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email sirona.communications@nhs.net
  • Call 0300 124 5401
  • Write to Communications Team, Sirona care & health, 2nd Floor, Kingswood Civic Centre, High Street, Kingswood, Bristol, BS15 9TR

We’ll consider your request and get back to you in 14 days.

 

Reporting accessibility problems with this website

 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Communications Team:

  • Email sirona.communications@nhs.net
  • Call 0300 124 5401
  • Write to Communications Team, Sirona care & health, 2nd Floor, Kingswood Civic Centre, High Street, Kingswood, Bristol, BS15 9TR

 

Enforcement procedure

 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us here.

 

Technical information about this website’s accessibility

 

Sirona care & health is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

Non-accessible content

  • External content from ‘online resources’ uses JS to add widgets from an external source the accessibility of these are poor but cannot be altered on site.
  • Browsealoud plugin has 2.1.1 error: Broken same page link.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • 1.1: Homepage: Search box; Missing form label – 1.3.1/2.4.6/3.3.2
  • 1.1: Online resources: Quit smoking box: Logo has not alternative text nor does the spacer above it
  • 3.1: Throughout site: Heading order is out or page does not have a first H1 tag. The aesthetics of the site outweigh the need to update. Advisory.
  • 1.1: Header Mobile search and Salient (wordpress theme) have built in broken same page link
  • 4.6: Form labels on core forms such as search cannot be amended and are not compliant

Disproportionate burden

Navigation and accessing information

  • It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

  • We’ve assessed the cost of changing platform from WordPress to another will be a disproportionate burden as the general accessibility is good throughout the site

 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents owned by Sirona care & health which are published on this site will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

 

Preparation of this accessibility statement

 

This statement was prepared on 22 September 2020.

This website was last tested on 1 September 2020. The test was carried out by Ministry of Design.

The complete site was tested using the Wave accessibility plugin, subsequent errors were corrected with the WordPress environment.

You can read the full accessibility test report by clicking here.