Last updated: June 2026
Next review: June 2028
Adult Learning Disability Health Service Advice and Guidance Line
Advice and Support for People with Learning Disabilities
The Adult Learning Disability Health Service (ALDHS) Advice and Guidance Line provides support, information and advice for people with learning disabilities, their families, carers and professionals.
Our experienced team is available to help with questions about health, wellbeing and accessing appropriate services. We are committed to supporting people to live healthier, more independent lives and ensuring they receive the right care and support when they need it.
How Can We Help?
You can contact our Advice and Guidance Line for support with:
- General advice about supporting someone with a learning disability.
- Health and wellbeing concerns.
- Discussion of specific cases and individual needs.
- Information about our current referral criteria.
- Signposting to relevant health and social care services.
- Resources that promote independence and self-management.
- Accessible health information and support materials.
No question is too small, and we are always happy to discuss concerns and help identify the most appropriate support available.
Supporting Health and Wellbeing
Our team understands that navigating healthcare services can sometimes be challenging.
We can provide guidance to help individuals, families, carers and professionals understand available services, access appropriate support and make informed decisions about health and wellbeing.
Where specialist support is needed, we can advise on the most appropriate next steps and referral pathways.
Information for Professionals
Health and social care professionals can contact the Advice and Guidance Line to:
- Discuss individual cases.
- Seek advice on supporting people with learning disabilities.
- Understand referral options.
- Access specialist guidance and resources.
- Explore reasonable adjustments and accessible healthcare approaches.
We are committed to working in partnership with services across Bristol, North Somerset and South Gloucestershire to improve health outcomes for people with learning disabilities.
Contact Us
Adult Learning Disability Health Service – Advice and Guidance Line
Telephone: 0300 124 5888
Email: sirona.bcldtadviceline@nhs.net
Opening Hours: Monday to Friday, 9:00am to 4:00pm
We’re Here to Help
Whether you are a person with a learning disability, a family member, carer or healthcare professional, our team is here to provide advice, guidance and support.
If you are unsure where to turn or would like to discuss someone’s health and wellbeing, please get in touch. We are always happy to help.
