Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Concord Medical Centre. It includes details about travel, parking, accessibility and what to expect when attending an appointment.

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Where Is Concord Medical Centre?

Address

Concord Medical Centre
Braydon Avenue
Little Stoke
Bristol
BS34 6BQ

Services Based at This Location

• Musculoskeletal (MSK) Physiotherapy
• Minor Injuries Unit (MIU)
• Podiatry

Contact Information

Minor Injuries Unit (MIU): 0300 125 6800

MSK Physiotherapy: 0300 125 6555

MSK Email: sirona.mskservice@nhs.net

Podiatry: 0300 124 5855

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Getting Here

By Car

Parking is available on site.

• Parking spaces are located in front of the surgery building.
• Designated disabled parking spaces are available.

By Bus

Nearby bus services include:

• 12
• Y6
• 73
• m1
• T1

Nearest bus stops:

• Little Stoke Lane (Bus 12 and Y6) – approximately 9 minutes’ walk
• Linden Drive (Bus 73) – approximately 9 minutes’ walk
• Willow Brook (m1 and T1) – approximately 17 minutes’ walk

Please check local bus timetables before travelling as routes may change.

By Train

The nearest railway station is:

Patchway Station

Approximately 13 minutes’ walk from the medical centre.

Accessibility Note

Some pavements and residential pathways around the centre are narrow.

Walking from bus stops or the train station may be difficult for people who rely heavily on walking aids.

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Accessing the Building

Entrance

Sirona appointments are located in the left of the building. Please note there is a different entrance to the main Concord Medical Centre entrance.

This entrance has:

• Automatic sliding glass doors
• Step-free access

These features help make the building accessible for wheelchair users, mobility scooter users and visitors with reduced mobility.

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Building Layout

Concord Medical Centre is a three-storey building.

Key Information

• Lift access is available throughout the building.
• Patients are generally seen on the ground floor or first floor.
• Visual signage is available throughout the centre.
• Braille signage is not currently available.

Patients with additional needs can speak to reception staff for assistance.

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Reception and Waiting Area

The reception desk is located near the main entrance.

Reception Environment

• Bright lighting throughout the reception area
• Seating available in the waiting room
• Sometimes there will be no staff at the reception desk, please take a seat in the waiting area upon arrival

Quiet Waiting Area

A quieter waiting space can be arranged for patients who may benefit from a less busy environment.

Please speak to reception staff if you would like this support.

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Toilets and Facilities

Accessible toilet facilities are available on:

• Ground floor
• First floor

Facilities include:

• Grab rails
• Wider accessible cubicles

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Additional Support

Language Support

Interpreter services are available through a language line service when required.

Some members of staff may also speak additional languages.

Accessibility Support

Staff are trained to support people with disabilities and additional needs.

Visual signage is available throughout the building to help visitors find their way around.

Hearing Support

Please note that assistive listening devices are not currently available.

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Accessibility Information

Concord Medical Centre offers a range of accessibility features, including:

• Step-free access
• Automatic doors
• Accessible parking
• Lift access
• Accessible toilets
• Quiet waiting areas on request
• Staff support for people with additional needs

These features help make the centre accessible and welcoming for patients and visitors.

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Further Information Available

This webpage provides a summary of the Concord Medical Centre Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Parking guidance
• Accessibility information
• Reception and waiting area details
• Toilet facilities
• Language and support services

For complete information, please download the full Location Guide.