Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Drove House. It includes details about travel, accessibility, facilities and what to expect when attending an appointment.

---

Where Is Drove House?

Address

Drove House
Drove Road
Weston-super-Mare
BS23 3NT

Services Based at This Location

• Community Paediatrics
• Paediatric Physiotherapy
• Paediatric Occupational Therapy
• Paediatric Speech and Language Therapy
• Child and Adolescent Mental Health Services (CAMHS)*

*CAMHS services are currently in the process of moving offsite.

---

Contact Information

Community Paediatrics

Telephone: 0300 126 6740

Children’s Therapies

Telephone: 0300 126 6710

CAMHS

Telephone: 0300 125 6700

---

Getting Here

 

By Car

Parking is available on site.

• Small visitor car park
• Three designated disabled parking spaces for Blue Badge holders
• Parking spaces located within 50 metres of the entrance
• Clear markings guide visitors from the car park to reception

By Bus

The nearest bus stop is:

Ambulance Station

Located directly outside the facility entrance road.

By Train

The nearest railway station is approximately:

13 minutes’ walk from Drove House

---

Accessing the Building

Entrance

The clinic entrance provides:

• Automatic entrance doors
• Wheelchair-accessible access
• Step-free access throughout

From the entrance lobby, double doors lead into the main waiting area. One door opens automatically and both doors can be opened if additional space is required.

Building Layout

• All clinics are located on the ground floor.
• Step-free access is available throughout the building.
• Services are easy to access from the main reception and waiting area.

---

Reception Information

If there is no receptionist available when you arrive:

• Call the main contact number for assistance.
• Staff will return shortly.
• A sign is usually displayed advising when reception staff will return.

---

Waiting Area

The waiting area provides:

• Seating available for patients and visitors
• Standard lighting levels
• Easy access to reception and clinic rooms

Please note:

• Seating does not have armrests.
• There is no designated quiet waiting area.

---

Toilets and Facilities

Facilities include:

• One standard toilet
• One accessible toilet with grab rails

The standard toilet is located behind the grey noticeboard screen in the waiting area.

---

What To Expect During Your Visit

Sounds

You may hear:

• Conversations in the waiting room
• Reception activity
• A sandwich van tune around 12:15pm

Smells

There are generally:

• No unusual smells
• No strong odours

Understanding the environment beforehand can help visitors feel more prepared for their appointment.

---

Accessibility Information

Drove House offers a range of accessibility features, including:

• Step-free access throughout
• Automatic entrance doors
• Accessible parking spaces
• Accessible toilet facilities
• Ground-floor clinics
• Sign language interpreters available on request

Communication Support

• Sign language interpreters can be arranged before your visit.
• Assistive listening devices are not currently available.
• Visual aids are not currently available.

---

Further Information Available

This webpage provides a summary of the Drove House Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Accessibility details
• Reception information
• Waiting area guidance
• Children’s services information
• Contact details for specialist teams

For complete information, please download the full Location Guide.