Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Eastgate House. It includes details about travel, accessibility, facilities and what to expect when attending an appointment. Eastgate House is home to Sirona’s Community Paediatrics service.

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Where Is Eastgate House?

Address

Eastgate House
Unit 9, Eastgate Office Centre
Eastgate Road
Bristol
BS5 6XX

Service Based at This Location

• Community Paediatrics

Contact Information

Telephone: 0300 125 6900

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Getting Here

 

By Car

Accessible parking is available on site.

• Three designated disabled parking bays
• Parking bays are located directly outside the main entrance

By Bus

Nearest bus stops:

Eastgate Road

• Approximately 2 minutes’ walk
• Served by route 25

Robertson Road

• Approximately 16 minutes’ walk
• Served by routes 24, 46, 48 and 49

Please check local bus timetables before travelling as routes may change.

By Train

The nearest railway station is:

Stapleton Road Station

• Approximately 20 minutes’ walk
• Step-free access available
• No toilet facilities at the station

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Accessing the Building

Entrance

The building provides:

• Double automatic entrance doors
• Step-free access
• Wheelchair-accessible entrance

To enter:

1. Ring the doorbell located to the left of the entrance.
2. Step back from the doors.
3. Reception staff will open the doors remotely.

Please note that the doors open outwards.

Building Layout

• Reception and waiting area are located immediately inside the entrance.
• All clinic rooms are on the ground floor.
• Step-free access is available throughout.
• Clinic rooms are clearly labelled.
• Patients are guided to and from clinic rooms by staff.

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Reception and Waiting Area

The waiting area includes:

• Reception desk directly ahead of the entrance
• Large waiting area
• Plenty of seating
• A mixture of seats with and without armrests

Please note that there is no designated quiet waiting area.

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Toilets and Facilities

Accessible toilet facilities are available.

Features include:

• Single accessible toilet
• Grab rails for additional support

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What To Expect During Your Visit

Sounds

You may hear:

• Conversations in the waiting area
• Activity from other patients and families
• A low-volume radio in reception

The radio can be turned off if required.

Smells

There are generally:

• No strong smells
• No unusual odours

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Accessibility Information

Eastgate House offers a range of accessibility features, including:

• Step-free access throughout
• Automatic entrance doors
• Accessible parking
• Accessible toilet facilities
• Ground-floor clinic rooms
• Seating with and without armrests

Communication Support

• Sign language interpreters may be available on request.
• Assistive listening devices are not currently available.
• Visual aids are not currently available.

If you require interpreter support, please contact the service before your appointment where possible.

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Safety Information

In the Event of a Fire

Patients will be advised how they will be supported to evacuate the building safely if required.

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Further Information Available

This webpage provides a summary of the Eastgate House Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Accessibility details
• Reception and waiting area information
• Toilet facilities
• Community Paediatrics service information

For complete information, please download the full Location Guide.