Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Hampton House. It includes details about travel, parking, accessibility and what to expect when attending an appointment.

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Where Is Hampton House?

Address

Hampton House
St Michael’s Hill
Cotham
Bristol
BS6 6AU

Services Based at This Location

First Floor

• Musculoskeletal (MSK) Interface Service

Second Floor

• MSK Physiotherapy Service
• MSK Interface Service
• Podiatry Service

Contact Information

• MSK Physiotherapy, Interface and Podiatry: 0300 125 6555
• Podiatry: 0300 124 5855

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Getting Here

By Car

Parking is available on site for Blue Badge holders only.

Non-Blue Badge holders can use this area for drop-off.

Street parking is also available nearby:

• Free for up to 30 minutes (ticket required)
• Pay-and-display parking after 30 minutes
• Maximum stay of 3 hours
• Charges apply Monday to Saturday, 9:00am–5:00pm

By Bus

The nearest bus stops to Hampton House are:

• Cotham Hill bus stop (around 1 minute walk away)
  • Served by bus route 72

• Clifton Down Station bus stop (around 7 minute walk away)
  • Served by bus routes 1, 2, 2a, 3, 4, 5, Y6, T7, 71, 77.

Please check local timetables before travelling as routes may change.

By Train

The nearest railway station is Clifton Down Station.

• Approximately 11 minutes’ walk (0.5 miles)
• Step-free access available

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Accessing the Building

Entrance

The main entrance is:

• Clearly signposted
• Step-free
• Accessible for wheelchair users and visitors with mobility needs

Building Layout

There is no reception desk at the main entrance.

When you arrive:

• Follow the location details on your appointment letter
• Use the public lift located approximately 5 metres from the entrance
• Lift access is available to all clinic areas

Wayfinding signage is provided throughout the building to help visitors find their destination.

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Reception and Waiting Areas

Reception desks are located on:

• First floor
• Second floor

Both reception points are to the right when exiting the lift.

Important Information

There is often no receptionist present on the first or second floor.

If this happens:

• Take a seat in the waiting area
• Your clinician will collect you when ready
• If you have been waiting longer than 15 minutes, follow the instructions displayed near reception

Waiting Areas

Facilities include:

• Seating with armrests
• Space for wheelchair users
• Large waiting areas with room to move to a quieter area if required

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Toilets and Facilities

Accessible toilet facilities are available on both the first and second floor.

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What To Expect During Your Visit

Sounds

The clinic environment is generally quiet.

You may notice:

• Conversations in waiting areas
• Activity from staff and visitors

There are:

• No public announcements
• No background music

If the waiting area becomes busy, there is usually space to move to a quieter part of the area.

Smells

No unusual or strong smells are normally expected within the building.

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Accessibility Information

Hampton House offers a range of accessibility features, including:

• Step-free access
• Lift access to clinic areas
• Accessible parking bays
• Accessible toilets on every level
• Wheelchair-accessible waiting areas
• Clear wayfinding signage throughout the building

These features help make the clinic accessible for a wide range of patients and visitors.

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Safety Information

In the Event of a Fire

A member of staff will stay with you and help you leave the building safely if required.

Evacuation chairs are available within the building.

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Further Information Available

This webpage provides a summary of the Hampton House  Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Parking guidance
• Accessibility details
• Sensory information
• Reception and waiting area information
• Toilet facilities
• Service-specific information

For complete information, please download the full Location Guide.