Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Hartcliffe Health Centre. It includes details about travel, accessibility, facilities and what to expect when attending an appointment.

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Where Is Hartcliffe Health Centre?

Address

Hartcliffe Health Centre
Hareclive Road
Bristol
BS13 0JP

Services Based at This Location

• Musculoskeletal (MSK) Physiotherapy
• Musculoskeletal Interface (MSKI)
• Podiatry

Contact Information

MSK Telephone: 0300 125 6555

Podiatry Telephone: 0300 124 5855

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Getting Here

By Car

Parking is available on site.

• Two designated disabled parking spaces located approximately 20 metres from the entrance
• Three standard parking spaces located approximately 30 metres from the entrance

By Bus

The nearest bus stop is:

Symes Avenue

Located on Hareclive Road, approximately one minute’s walk from the health centre.

Bus routes serving the stop include:

• 37
• 76

Please check local timetables before travelling as routes may change.

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Accessing the Building

Entrance

The main entrance provides:

• Automatic doors
• Wide entrance access
• Step-free access

These features help make the building accessible for wheelchair users and visitors with mobility needs.

Building Layout

Hartcliffe Health Centre is:

• A single-storey building
• Fully step-free throughout
• Clearly signposted internally

Please note:

• There is no reception desk for these services.
• On arrival, go through the blue double doors and take a seat in the waiting area.
• Your therapist will collect you when it is time for your appointment.

Braille signage is not currently available.

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Waiting Area

The waiting area is:

• Located away from the main health centre waiting room
• Generally quiet
• Equipped with seating

Please note:

• The waiting area is a corridor-style space
• The floor has a slight slope
• Chairs do not have armrests
• There is no designated quiet area

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Toilets and Facilities

Toilet facilities are available within the building.

Accessible Toilet

Features include:

• Wide access
• Grab rails

Please note:

• A hoist is not available

The accessible toilet can be reached by following the toilet signs near the Hillview Family Practice reception area.

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What To Expect During Your Visit

Sounds

The clinic environment is generally quiet.

There are:

• No significant background noises
• No designated quiet rooms

Smells

No unusual smells are normally expected within the building.

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Accessibility Information

Hartcliffe Health Centre offers a range of accessibility features, including:

• Step-free access throughout
• Automatic entrance doors
• Accessible parking
• Accessible toilet facilities
• Wide access routes
• Quiet clinic environment

These features help make the centre accessible for a wide range of patients and visitors.

Communication Support

• Remote interpreter services can be accessed when required.
• Assistive listening devices are not currently available.
• Visual aids are not currently available.

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Safety Information

In the Event of a Fire

Patients will be advised of the support available and given options for assistance during evacuation if required.

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Further Information Available

This webpage provides a summary of the Hartcliffe Health Centre Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Parking guidance
• Accessibility details
• Waiting area information
• Toilet facilities
• Service-specific guidance

For complete information, please download the full Location Guide.