Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Kingswood Locality Hub. It includes details about travel, accessibility, facilities and what to expect when attending an appointment.

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Where Is Kingswood Locality Hub?

Address

Kingswood Locality Hub
Alma Road
Kingswood
Bristol
BS15 4DA

Service Based at This Location

• Community Paediatrics

Opening Hours

• Monday to Thursday: 8:30am – 5:00pm
• Friday: 8:30am – 4:30pm

Contact Information

Telephone: 01454 862 433 / 0300 125 6400

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Getting Here

 

By Car

Parking is available on site, although spaces are limited.

• Limited on-site parking
• Two accessible parking bays for Blue Badge holders
• Nearby Kingswood Health Centre car park is managed separately and charges may apply

Please note:

• The walkway from Alma Close includes eight steps and is not wheelchair accessible.
• Visitors with limited mobility, wheelchair users and families with buggies can be dropped off directly outside the main entrance on Alma Road.

By Bus

Nearest bus stops:

Kingswood Health Centre

• Routes 7 and 86

Civic Centre

• Routes 6, 19, 42 and 43

Please check local bus timetables before travelling as routes may change.

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Accessing the Building

Entrance

The building provides:

• Automatic entrance doors
• Step-free access via ramp
• Wheelchair-accessible entrance

The first entrance door opens automatically inwards, while the second door opens automatically and slides to the right.

Building Layout

• Clinic rooms and counselling rooms are located on the ground floor
• All clinic areas can be accessed through reception
• Step-free access is available throughout the clinic area

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Reception and Waiting Area

The reception area is shared with South Gloucestershire Council Social Care services.

Waiting Area Facilities

• Seating available throughout the waiting area
• Chairs without armrests
• Accessible access to clinic rooms

Quiet Space

A designated quiet room is available if required.

Please speak to reception staff if you would like to use this space.

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Toilets and Facilities

Accessible toilet facilities are available within the building.

Features include:

• Accessible toilet
• Grab rails for additional support

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What To Expect During Your Visit

Sounds

Noise levels can vary throughout the day.

You may hear:

• Conversations in reception and waiting areas
• Children and young people attending appointments
• Activity from other visitors and staff

There are no public announcements within the hub.

Smells

No unusual smells are normally expected within the building.

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Accessibility Information

Kingswood Locality Hub offers a range of accessibility features, including:

• Step-free access
• Ramp access to the entrance
• Accessible parking bays
• Accessible toilet facilities
• Ground-floor clinic rooms
• Designated quiet space

These features help make the hub accessible for a wide range of patients and visitors.

Communication Support

• Assistive listening devices are not currently available.
• Some notices are displayed in larger print.
• Staff can provide support if additional assistance is required.

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Safety Information

In the Event of a Fire

If lifts fail or there is a fire, patients will be given options and support to help them evacuate the building safely.

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Further Information Available

This webpage provides a summary of the Kingswood Locality Hub Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Accessibility details
• Reception and waiting area guidance
• Toilet facilities
• Community Paediatrics service information

For complete information, please download the full Location Guide.