Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Knowle West Healthy Living Centre. It includes details about travel, accessibility, facilities and what to expect when attending an appointment.

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Where Is Knowle West Healthy Living Centre?

Address

Knowle West Healthy Living Centre
Knowle West Health Park
2 Downton Road
Bristol
BS4 1WH

Service Based at This Location

• Musculoskeletal (MSK) Physiotherapy

Contact Information

Telephone: 0117 317 2252

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Getting Here

By Car

There is a large car park at the health park. Around 200m from the main entrance.

Accessible parking and drop-off bays are also available on site.

• Located outside the front entrance.

By Bus

The nearest bus stops are:

• Melvin Square – approximately 5 minutes’ walk
• Creswicke Road – approximately 4 minutes’ walk

Bus routes serving these stops include:

• 16
• 74
• M1

Please check local bus timetables before travelling as routes may change.

By Train

The nearest railway station is:

Parson Street Station

Approximately 20 minutes’ walk from the centre.

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Accessing the Building

Entrance

The building provides:

• Automatic entrance doors
• Step-free access
• Wheelchair-accessible entrance

Building Layout

• All services are located on the ground floor
• Step-free access is available throughout the facility

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Reception Information

There is no receptionist at the front desk.

When you arrive:

• A security guard will check you in
• If the security guard is unavailable, please take a seat in the reception area
• A member of staff will assist you as soon as possible

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Waiting Area

The waiting area includes:

• Seating with armrests
• Three bariatric chairs
• Comfortable seating for patients and visitors

Please note:

• The waiting area is usually quiet
• It is rarely busy
• There is no designated quiet waiting area

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Toilets and Facilities

Facilities available include:

• Male toilets
• Female toilets
• Accessible toilets

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What To Expect During Your Visit

Sounds

The building is generally quiet.

You may notice increased activity on:

• Wednesday mornings, when group sessions and coffee mornings take place

Smells

There are usually no strong smells within the building.

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Accessibility Information

Knowle West Healthy Living Centre offers a range of accessibility features, including:

• Step-free access
• Automatic entrance doors
• Accessible parking
• Accessible toilet facilities
• Ground-floor services
• Seating with armrests

These features help make the centre accessible for a wide range of patients and visitors.

Communication Support

• Assistive listening devices are not currently available.
• Visual aids are not currently available.

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Safety Information

In the Event of a Fire

A member of staff will stay with you and support you to leave the building safely if assistance is needed.

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Further Information Available

This webpage provides a summary of the Knowle West Healthy Living Centre Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Accessibility details
• Reception guidance
• Waiting area information
• Toilet facilities
• MSK Physiotherapy service information

For complete information, please download the full Location Guide.