Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to North Somerset Community Hospital. It includes details about travel, accessibility, facilities and what to expect when attending an appointment.

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Where Is North Somerset Community Hospital?

Address

North Somerset Community Hospital
Old Street
Clevedon
BS21 6BS

Services Based at This Location

• Minor Injury Unit (MIU)
• Musculoskeletal (MSK) Physiotherapy
• MSK Interface Service
• Podiatry

Opening Hours

Monday to Sunday: 8:00am – 8:00pm

Contact Information

MSK Physiotherapy: 0300 125 6555

MSK Interface: 0300 125 6555

Podiatry: 0300 124 5855

Minor Injury Unit: 01275 546852

The Minor Injury Unit is located on the ground floor and accepts walk-in patients without an appointment. Outpatient services are located on the first floor.

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Getting Here

 

By Car

Parking is available on site.

• Large car park available free of charge
• Accessible parking spaces located directly outside the Treatment Centre

By Bus

The nearest bus stop is:

Clevedon Health Centre

• Approximately 1 minute’s walk from the hospital
• Served by routes X5, X6, X7 and X10

Please check local bus timetables before travelling as routes may change.

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Accessing the Building

Entrance

The hospital provides:

• Automatic entrance doors
• Wide access suitable for wheelchairs
• Step-free access via lift

When entering the building:

• Stairs are located immediately to the right of the main entrance
• A lift is available next to the stairs

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Building Layout

• The Minor Injury Unit is located on the ground floor
• Outpatient departments are located on the first floor
• Lift access is available between floors

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Reception and Waiting Area

Reception

The outpatient reception desk is located on the first floor.

Waiting Area

The waiting area provides:

• Plenty of seating
• Chairs with armrests
• Easy access from the lift and reception area

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Toilets and Facilities

Toilet facilities are available within the hospital, including accessible facilities for patients and visitors.

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What To Expect During Your Visit

Sounds

You may hear:

• Conversations between reception staff and patients
• The lift operating
• Television programmes playing in the waiting area

The environment is generally calm, although noise levels can vary throughout the day.

Smells

You may notice:

• Hand sanitiser
• Cleaning products used throughout the hospital

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Accessibility Information

North Somerset Community Hospital offers a range of accessibility features, including:

• Step-free access
• Automatic entrance doors
• Lift access to outpatient services
• Accessible parking close to the entrance
• Seating with armrests in waiting areas

These features help make the hospital accessible for a wide range of patients and visitors.

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Minor Injury Unit (MIU)

The Minor Injury Unit is operated by Sirona Care & Health and accepts patients without an appointment.

The service is suitable for minor injuries and urgent care needs and is located on the ground floor of the hospital.

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Further Information Available

This webpage provides a summary of the North Somerset Community Hospital Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Accessibility details
• Reception and waiting area information
• Minor Injury Unit information
• Service contact details

For complete information, please download the full Location Guide.