Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Osprey Court. It includes details about travel, accessibility, facilities and what to expect when attending an appointment.

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Where Is Osprey Court?

Address

Osprey Court
Unit 1 & 2
Osprey Court
Hawkfield Business Park
Whitchurch
Bristol
BS14 0BB

Services Based at This Location

• Children’s Autism Assessment Service
• Community Paediatrics
• School Nursing Services

Contact Information

Children’s Autism Assessment Service: 0300 125 6206

Community Paediatrics: 0300 125 6242

School Nurses: 0300 124 5816

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Getting Here

 

By Car

Limited parking is available on site.

• Four patient parking spaces are available outside Unit 1
• Parking is free of charge
• Spaces marked CCHP are reserved for Osprey Court staff

By Bus

The nearest bus stop is:

The Boulevard

• Approximately 300 metres away
• Around a 5-minute walk from the building

Please check local bus timetables before travelling as routes may change.

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Accessing the Building

Entrance

The building provides:

• Step-free access
• Standard non-automatic entrance doors

Building Layout

• Two-storey building
• Clinics are held on the ground floor
• Offices are located on the first floor and are accessed by stairs only
• Clear directional signage is provided throughout the building
• Lighting is operated by motion sensors

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Reception and Waiting Area

If reception is unattended when you arrive:

• Ring the bell at the Unit 2 entrance
• A member of staff will assist you shortly

Waiting Area

• Small waiting area
• Seating available (no seating with armrests)
• Well-lit environment

You may hear telephones ringing and general activity from other people using the building.

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Toilets and Facilities

Facilities available include:

• Toilets on the ground floor of each unit
• Accessible toilet on the ground floor of Unit 1
• There are baby changing facilities in the accessible toilet

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What To Expect During Your Visit

Sounds

Noise levels can vary depending on how busy the building is.

You may hear:

• Conversations from staff and visitors
• Telephones ringing
• General office activity

Smells

There are no strong or unusual smells normally present.

Occasionally, you may notice:

• Cleaning products
• Disinfectant used during morning cleaning routines

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Accessibility Information

Osprey Court offers a range of accessibility features, including:

• Step-free access
• Accessible toilet facilities
• Seating with armrests
• Ground-floor clinic rooms
• Staff available to provide assistance

Please note that upper-floor offices are accessible by stairs only.

Communication Support

The following support is available:

• Interpreter services available on request
• Clinic staff available to support visitors during appointments

Please note:

• Assistive listening devices are not currently available
• Visual aids are not currently available

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Further Information Available

This webpage provides a summary of the Osprey Court Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Accessibility details
• Reception and waiting area information
• Toilet facilities
• Service contact details

For complete information, please download the full Location Guide.