Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Patchway Hub. It includes details about travel, accessibility, facilities and what to expect when attending an appointment.

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Where Is Patchway Hub?

Address

Patchway Hub
Patchway Hub
Rodway Road
Patchway
South Gloucestershire
BS34 5PE

Service Based at This Location

• Community Paediatrics

Contact Information

Telephone: 01454 862 434

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Getting Here

 

By Car

Parking is available on site.

• Small patient car park
• Four accessible parking bays for Blue Badge holders

By Bus

The nearest bus stops are:

Rodway Road Shops

• Approximately 0.1 miles away. Around a 2-minute walk from the hub.
• Served by bus route 12.

Patchway Fire Station

• Approximately 0.2 miles away. Around a 3-minute walk from the hub.
• Served by bus routes m1, 75, Y6

Please check local bus timetables before travelling as routes may change.

By Train

The nearest railway station is:

Patchway Railway Station

• Approximately 1.1 miles away
• Around a 25-minute walk from the hub
• Step-free access available

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Accessing the Building

Entrance

The building provides:

• Sensor-activated automatic double doors
• Step-free access

Building Layout

• Patient services are located on the ground floor and first floor
• Large lift available
• Lift located to the right after entering through the main doors

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Reception and Waiting Areas

Reception

• Reception desk located on the left-hand side after entering
• Staffed during opening hours
• Patients should check in on arrival

Waiting Areas

• Waiting areas available on both the ground floor and first floor
• Ground-floor waiting area located opposite the entrance
• Plenty of seating available
• Chairs with armrests available

Please note:

• There is no designated quiet waiting area

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Toilets and Facilities

Accessible Toilets

The hub provides:

• Accessible toilets with grab rails
• Wider cubicles
• Access via RADAR key

Changing Places Facility

A Changing Places toilet is available, including:

• Hoist available
• Visitors should bring their own sling

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What To Expect During Your Visit

Sounds

Patchway Hub is generally a quiet building because it is located away from main roads.

Please note:

• A fire alarm test takes place every Tuesday at 2:30pm
• The test lasts approximately 30 seconds

Smells

There are usually no strong smells within the building.

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Accessibility Information

Patchway Hub offers a range of accessibility features, including:

• Step-free access
• Automatic entrance doors
• Lift access between floors
• Accessible parking bays
• Accessible toilets with grab rails
• Changing Places facility
• Hoist available in accessible toilet

These features help make the hub accessible for a wide range of patients and visitors.

Communication Support

The following support may be available:

• Visual aids available if requested in advance
• Interpreter services may be available if booked in advance
• Staff available to support patients during appointments and emergencies

Please note:

• Assistive listening devices are not currently available

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Safety Information

In the Event of a Fire or Lift Failure

Staff will:

• Discuss evacuation options with patients
• Provide support to leave the building safely
• Use evacuation chairs if required

Clinicians can also assist patients travelling from the first-floor waiting area to clinic rooms when needed.

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Further Information Available

This webpage provides a summary of the Patchway Hub Location Guide.

The full guide includes:

• Building photographs
• Travel information
• Accessibility details
• Reception and waiting area information
• Accessible toilet facilities
• Community Paediatrics service information

For complete information, please download the full Location Guide.