Planning Your Visit

This guide provides information to help patients, carers, visitors and new staff plan their visit to Thornbury Leisure Centre. It includes details about travel, accessibility, facilities and what to expect when attending an appointment.

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Where Is Thornbury Leisure Centre?

Address

Thornbury Leisure Centre
Alveston Hill
Thornbury
BS35 3JB

Service Based at This Location

• Musculoskeletal (MSK) Physiotherapy Service

Contact Information

Telephone: 0300 125 6555

Email: sirona.mskservice@nhs.net

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Getting Here

By Car

Several parking options are available:

Short Stay Car Park

• Located directly outside the main entrance
• Multiple drop-off bays
• One accessible parking space
• Step-free access to the entrance
• Maximum stay of 10 minutes for drop-off and pick-up

Lower Car Park

• Accessible parking spaces available
• Approximately 100 metres from the entrance
• Access includes around 15 steps

Middle and Lower Car Parks

• Approximately 50 metres from the entrance
• Step-free route available

By Bus

The nearest bus stop is:

Thornbury Leisure Centre Bus Stop

• Located directly outside the building
• Step-free route from the bus stop to the entrance

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Accessing the Building

Entrance

The facility provides:

• Step-free access
• Automatic entrance doors
• Wide double-door entrance

On arrival:

• Follow overhead signs for Sirona care & health
• Use the self-check-in screen
• If you experience any issues, knock on the clinic door and wait for a clinician

Please note there is no staffed reception desk.

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Waiting Area

The waiting area includes:

• Accessible seating with armrests
• Space for patients with mobility needs

Please note:

• The clinic can be busy and noisy
• Clinical areas contain multiple curtained treatment spaces
• The leisure centre is used by members of the public throughout the day
• There is no designated quiet waiting area

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Toilets and Facilities

Accessible toilet facilities are available and include:

• Grab rails
• Wider accessible cubicles

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What To Expect During Your Visit

Sounds

You may hear:

• General activity from the leisure centre
• Public announcements
• Conversations from nearby treatment and waiting areas

Noise levels can be higher than in a typical healthcare setting. Announcements may occasionally interrupt appointments.

Smells

You may notice:

• Chlorine from the swimming pool
• Cleaning and disinfectant products

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Accessibility Information

Thornbury Leisure Centre offers a range of accessibility features, including:

• Step-free access
• Automatic entrance doors
• Accessible parking spaces
• Accessible seating
• Accessible toilet facilities

These features help make the clinic accessible for a wide range of patients and visitors.

Communication Support

The following support is available:

• Interpreter services available on request

Please note:

• Assistive listening devices are not available
• Hearing loop systems are not available
• Large-print and Braille signage are not available

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Safety Information

In the event of a fire or emergency:

• Patients will be guided by their clinician
• Fire wardens will assist with evacuation if required

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Further Information Available

This webpage provides a summary of the Thornbury Leisure Centre Location Guide.

The full guide includes:

• Building photographs
• Parking information
• Accessibility details
• Waiting area information
• Toilet facilities
• MSK Physiotherapy service information

For complete information, please download the full Location Guide.