Planning Your Visit

This guide is designed to help you prepare for your appointment at Tower House Medical Centre. Whether you’re visiting for a podiatry appointment or supporting someone attending the clinic, you’ll find useful information about travelling to the centre, parking, accessibility and what to expect during your visit.

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Medical Centre Information

Tower House Medical Centre

Address
Tyntesfield Medical Group – Tower House Medical Centre
Stock Way South
Nailsea
Bristol
BS48 2XX

Service Available

• Podiatry

Opening Hours

• Monday to Friday, 8:00am – 6:00pm

Contact Number

• 0300 124 5855

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Getting to the Medical Centre

Parking

Tower House Medical Centre is located next to the Crown Glass Shopping Centre car park.

Parking facilities include:

• A large public pay-and-display car park.
• Parking spaces approximately 50 metres from the entrance.
• Around 15 designated Blue Badge parking spaces approximately 15 metres from the entrance.

Please remember:

• Payment must be made before leaving the car park.
• The ticket machine is located outside the entrance to the building.

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Public Transport

The nearest bus stops are:

• Stock Way South – approximately 100 metres from the entrance (Route X9).
• Christ Church – approximately a 5-minute walk away (Routes X9 and X11).

Bus services may change, so check timetables before travelling.

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Accessibility

Tower House Medical Centre offers a range of accessibility features, including:

• Step-free access.
• A ramp and steps leading to the entrance.
• Wide automatic entrance doors.
• Lift access to all floors.
• Yellow wayfinding signs throughout the building.

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Entering the Building

The entrance is located to the right of the pharmacy entrance.

To enter:

1. Use either the steps or the access ramp.
2. Press the button on the right-hand side of the entrance door.
3. The automatic door will open, allowing step-free access into the building.

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Finding the Podiatry Department

Podiatry appointments take place on the first floor.

After entering the building:

1. Walk straight ahead to reception.
2. Take the lift located just past the reception desk on the left.
3. Exit the lift on the first floor.
4. Turn right and follow the corridor to the podiatry waiting area.

Yellow signs throughout the building will help guide you.

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Reception and Waiting Area

There is a reception desk immediately inside the building.

You do not need to check in for your appointment, but reception staff are available if you require assistance.

The waiting area includes:

• Chairs with armrests.
• A member of staff will collect you when it is time for your appointment.

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Toilets

Accessible toilet facilities are available on both floors.

These include:

• One accessible toilet on the ground floor, located past the lift on the left.
• One accessible toilet on the first floor opposite the lift, which also includes baby changing facilities.

Please note that there is no hoist available within the building.

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What to Expect

Tower House Medical Centre is generally a quiet healthcare facility.

During your visit you may notice:

• Patients talking in the waiting area.
• Cleaning or disinfectant smells.
• Typical day-to-day healthcare activity.

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Additional Support

If you require additional support before your appointment, please contact the team in advance.

Support may include:

• Hearing support devices.
• Large print or Braille information.
• Visual aids.
• An interpreter.

The team will do their best to arrange the support you need before your visit.

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Fire Safety

In the unlikely event of a fire alarm, your clinician will guide you safely out of the building using the appropriate evacuation route.

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Further Information

This webpage provides a summary of the Tower House Medical Centre Location Guide. For photographs, accessibility information and additional guidance, please refer to the full guide.