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Bristol Community Health services transferring: what does this mean for you?

A message from your new provider, Sirona care & health

Hello

We’re Sirona care & health and we are delighted to be the new provider of adult community health and care services in Bristol, North Somerset and South Gloucestershire (BNSSG) from 1 April 2020.

We are working with BNSSG Clinical Commissioning Group to transform the way you receive care and support in your home and your local community and we are about helping and supporting people to meet their individual goals, not fitting people to services – we know one size does not fit all.

We are a third sector – not-for-profit – organisation funded by the NHS and we are committed to:

  • Listening, involving and learning from you, your families/carers and your communities
  • Transforming services to make a positive difference by building on what is already good
  • Being inclusive and ensuring equal access to services.

Protecting your personal information

So we can continue providing you with great services, Bristol Community Health will transfer your records securely to us. This information will only be used to provide you with services and we will only share it with people involved in your care. Find out more about what we do with your information.

Contact us

If you have any questions please email sirona.dataprotection@nhs.net or call 0300 124 5403. You can also write to us:

Data Protection Officer
2nd Floor
Kingswood Civic Centre
High Street
Kingswood
Bristol, BS15 9TR

A message from your existing provider, Bristol Community Health

Thank you…

From 1 April 2020, Sirona care & health will be providing the community health and care services currently delivered by Bristol Community Health. It’s been an honour for us to support those within our communities over the last 8 years.

What does this mean for me?

We’re working closely with Sirona to transfer the services without any interruption to you. In most cases, you won’t notice any changes as the people who provide your care and support will stay the same.

Your care and appointments will continue as planned from 1 April 2020 and we will securely transfer your current Bristol Community Health records to Sirona to support this.

Do I need to do anything?

If your treatment will be complete when our service finishes on 31 March 2020 then we will archive your Bristol Community Health records securely.

Contact us

If you have any questions for Bristol Community Health then please contact us before 31 March 2020 by emailing briscomhealth.dpo@nhs.net.