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Important information about the coronavirus (COVID-19)

By 14th May 2020November 10th, 2020No Comments
Last updated: 10 November 2020

The NHS in Bristol, North Somerset and South Gloucestershire, and Public Health England, are well prepared for outbreaks of new infectious diseases.

The NHS has put in place measures to protect people, our community and NHS staff while ensuring as many services as possible are available to the public. Please refer to the latest government guidance and support for more information.

The most important symptoms of COVID-19 are recent onset of any of the following:

  • A new continuous cough
  • A high temperature
  • A loss of, or change in, your normal sense of taste or smell (anosmia)

If you have COVID-19 symptoms or have received a positive test result, stay at home and begin to self-isolate for 10 days from when your symptoms start.

Arrange to have a test for COVID-19 if you have not already had one. The result of the test will determine how long you must stay at home and self-isolate.

Please do not book a GP appointment, attend your GP practice, or attend a minor injury unit/urgent treatment centre.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 10 days from the day their symptoms start. Even if it means they’re at home for longer than 14 days. The most up-to-date public guidance is always online at

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

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