Who is this service for?

Before you use this service, please check below for injuries we are able to treat.

The Minor Injury Unit is not appropriate for life-threatening injuries or any illnesses

The Minor Injury Unit offers treatment for adults, children and young people for a wide range of minor injuries that are less than three weeks old. Attendees will be seen in order of clinical need, this may mean you are not seen in the order in which you arrive.

Please note, the service may need to close earlier than the times stated above if it is experiencing significant demand.

What we treat

  • Sprains and strains
  • Cuts and grazes
  • Arm, lower leg and foot injuries
  • Superficial bites
  • Minor burns and scalds
  • Minor head injuries (no loss of consciousness or taking blood thinning medication)
  • Broken noses
  • Eye problems such as scratches, foreign bodies in the eyes
  • Broken bones – we have an X-ray service available
  • Removal of Foreign bodies
  • Sports injuries
  • Minor injuries in children over 12 months of age

You will be seen by an Emergency Nurse Practitioner,  who will assess, diagnose and treat your injury. (Please note that this service does not provide a doctor on-site). If your condition is more serious, you will be referred to your GP or an A&E department or to another clinic.

What we don't treat

Minor illnesses, such as:

  • Sore throats
  • Rashes
  • Earaches
  • Coughs
  • Colds
  • Abdominal pains
  • Dental pain
  • Mental health problems
  • Other illnesses – for example chest pain, shortness of breath, or exacerbations of chronic conditions.

We also cannot:

  • Redress wounds
  • Review wounds
  • Remove stitches
  • Administer routine Tetanus injections – please see your GP for this

Please be aware our practitioners are not able to request X-rays of the neck or back, or any imaging of the head.

If you do not meet the criteria please contact your GP, call 111 or consult a pharmacist as appropriate. Individuals booking in with any of the above conditions will be re-directed.

X-ray service

We provide an X-ray service, which is run by North Bristol NHS Trust (NBT).  The X-ray dept within Clevedon MIU deals with requests from several services, this may mean there is a wait to be X-rayed.

X-ray service opening times:

Monday-Friday: 9am- 4pm
Saturday, Sunday and bank holidays: 10.30am-5.30pm

If you have been referred for an X-ray by your GP

There is now an appointment service for all GP X-ray requests. Please call the X-ray booking line on 01275 342571 to arrange an appointment.

How do I access this service?

This is a walk-in service. You do not need to make an appointment or call ahead to attend.

If you do not meet the criteria above please contact your GP, call 111 or consultant a pharmacist as appropriate. Individuals attending with any of the above conditions will be re-directed.

Please be aware that our urgent care services are currently experiencing high levels of attendances. Our teams are working hard to ensure everyone stays safe, which may mean at times there is a need to restrict access to the Minor Injury Unit.

We ask for your patience at this time and remind you that there is a zero tolerance policy regarding violence and aggression towards our staff.

If we are unable to see you due to capacity levels at the unit, please contact NHS 111.

I’m a clinician – how do I make a referral to this service?

Referral information and other clinical guidance can be found on the Integrated Care Board’s Remedy site:

Urgent Treatment Centre on Remedy

Service provided by Sirona

North Somerset Community Hospital

Old Street
Clevedon
North Somerset
BS21 6BS

Contact

01275 546852

Opening hours

Minor Injury Unit
8am-9.00pm (last admission 8.30pm)

X-ray

Monday to Friday: 9am-4pm
Saturday, Sundays and bank holidays: 10.30am-5.30pm

X-ray for people referred by GPs

There is now an appointment service for all GP x-ray requests. Please call 01275 342571 to agree a suitable date and time.

Appointment line open 8.45am-4.15pm, Monday to Friday. Appointments available Monday to Sunday inclusive.

Useful links