Skip to main content

About us

Who we are

Our aim is to be there when you or your family or carer need us most and help you stay as independent as possible.

We look after adults and children at home and at school. Our thousands of staff work across Bristol, South Gloucestershire and North Somerset

We are proud of the services we provide. You can read our latest Care Quality Commission reports here

Taking it Personally

Discover the values every member of our team hold dear and the foundations on which we provide care

our values

We are innovative in the way we deliver services to people and adopt the latest techniques in health and social care. This approach helps us to promote safe and high-quality services to meet the needs of people, their families and their carers.

Training, education and support for our staff is a crucial part of care innovation. We empower our staff to create their own ideas to make our services more responsive for the people who use them.

We work with individuals and partner organisations to make sure the care you receive is as joined-up as it can be and that everyone involved in your care knows what you need and when.

We also provide some services with partners, for example the Community Children’s Health Partnership in Bristol, South Gloucestershire and North Somerset.

We are involved in Healthier Together, the STP (Sustainability and Transformation Plan) in Bristol, North Somerset and South Gloucestershire.

Our Board is responsible for the day to day running and management of Sirona’s business. It is made up of our Senior Leadership Team of Executive Directors who are full time senior staff and an independent lay Chairman and Non-Executive Directors.

The Executive Directors bring to the Board clinical, operational and commercial experience and expertise while the Chair and Non-Executive Directors bring their skills and experience from a wide variety of roles in the community and in social and commercial enterprises.

The Board is accountable to the Members* of Sirona for its management of the organisation. The role of a Members is similar to that of a shareholder in a public limited company, except a Sirona Member does not hold any financial interest. Members perform this corporate governance role by receiving regular reports about our performance and participating in Members’ meetings and in general meetings.

We judge our success by listening to the views of those using our services. The real examples of the care and support given by our staff, with skill, compassion and respect, we know are a credit to us.

Our ongoing commitment to our service users is that we will provide services as we would wish to receive them ourselves, or for those we love.

Our ongoing commitment to our staff is that we will continue to value the huge contribution they make to Sirona’s success and we will always treat them fairly and with respect.

By us all working together, we will continue to strive for excellence in all we do.

You can meet our Senior Leadership Team, Board and Members below.

About Us: Membership

Sirona is a Community Interest Company (CIC). Unlike private companies, Sirona does not have shareholders. Instead, it has Members who help ensure that the organisation continues to operate for the benefit of the communities it serves.

Members are an important part of Sirona’s governance arrangements. Their central role is to help ensure that Sirona’s activities are carried out for community benefit and that the organisation remains focused on its purpose and values. Members provide oversight, assurance and constructive challenge, helping to support accountability, transparency and good governance.

The Board is accountable to Sirona’s Members for its management of the organisation.

What do Members do?

Members contribute to Sirona’s governance by:

  • Providing assurance that Sirona remains focused on delivering community benefit.
  • Reviewing information relating to organisational performance, quality, people, finance and governance.
  • Asking questions, seeking assurance and providing constructive challenge.
  • Helping to hold the Board accountable for the stewardship of the organisation.
  • Exercising the rights and responsibilities set out in the Articles of Association and the Membership Agreement.
  • Bringing insight and perspectives from communities, people who use services, partners and other sectors to help inform discussions.

Members are not involved in the day-to-day management of services or operational decision-making. These responsibilities remain with the Board of Directors and Executive Team.

Membership classes

To ensure a broad range of perspectives are represented, Sirona’s Membership includes five membership classes:

Staff Members

Employees of Sirona who bring organisational insight and staff perspectives.

Service User Members

People who bring insight from their experience of health and care services and the communities Sirona serves.

Strategic Partner Members

Individuals from organisations and sectors that contribute to health and wellbeing and work alongside Sirona.

Director Members

Representatives from Sirona’s Board of Directors.

Independent Partner Member (Lead Member)

An individual who brings additional expertise and experience and acts as a link between Members and the Board.

Meet Our Members

Our Members bring a wide range of experiences, perspectives and expertise to support Sirona’s community purpose and governance arrangements.

Learn more about our Members

Membership Agreement

The Membership Agreement sets out the role, responsibilities and expectations of Members, together with the governance arrangements that support Membership at Sirona.

View our Membership Agreement

Our Strategy for the Future

Our vision is for Improved Outcomes for All. This means the outcomes that matter you and working with you to achieve your goals.

Ensuring this is for All is our commitment to make our services really accessible, so we give everyone the opportunity to enjoy the best health and wellbeing they can.

To support us in doing this, we have set ourselves the Mission of One You, One Sirona, One System.

See our business plan to find out more.

One You

One You is about seeing you as an individual – putting you at the centre of everything we do and seeing you as a person first. We will focus on achieving your aspirations and tailoring what we do to your needs and unique circumstances.

One Sirona

One Sirona means harnessing our full range of talent and experience and ensuring the “whole” really is greater than the sum of our parts. Working together makes us stronger as we use our experiences of the past two years.

One System

One System is to ensure that, in the same way as we will harness our strength as a single organisation, we also work with others across our healthcare system to ensure our staff can fulfil their potential. This will help ensure you receive joined up care to meet your needs.

We have also set out our key Strategic Objectives under the following five areas:

Our Communities: achieving better health for all; reducing inequalities and putting individuals at the heart of everything we do.

Our People: making Sirona a great and inspiring place to work.

Our Services: ensuring these are safe, of high quality and follow best practice.

Our Partners: delivering more for individuals and communities by working together

Our Sustainability: protecting our environment and ensuring we make the best use of public monies

Social Value

Find out more about the care individuals, families and carers receive from us.

Read more

Social Impact Report 2023

Embracing change to deliver greater social value.

Read more

Senior Leadership

Jo Beer

Chief Executive

Appointed as Chief Executive on 2 November.

Previously Chief Operating Officer at University Hospitals Plymouth (UHP) NHS Trust, having joined the trust as a student nurse in 1986. A specialist in critical care, brain tumour and community nursing, she has held clinical, operational and leadership roles in acute and community providers. This includes Director of Nursing and Operations for Cornwall Peninsula Community Health CIC, Director of Operations & Transformation at North Somerset Community Partnership CIC and Director of Integration & Partnerships at UHP.

Jo is incredibly proud to be part of Sirona’s commitment to delivering compassionate, person-centred care and tackling health inequities with strong values and deep roots in the community.

Ben Burrows

Interim Chief Medical Officer

Ben is a practising GP with a background in acute hospital medicine and has also worked in high-performance environments including Formula One and World Rally.

Alongside his clinical career, Ben has trained as a barrister, medical ethicist and holds an MBA. This broad academic foundation enables him to bring a holistic perspective to healthcare leadership, combining clinical, ethical, legal and organisational expertise.

Ben is passionate about ensuring Sirona’s services remain patient-focused, sustainable and collaborative, supporting people across Bristol, North Somerset and South Gloucestershire to live healthier lives. He also contributes regionally through an ethics advisory board and medicolegal work for the GMC and NHS Resolution.

Outside of work, Ben is a proud father of two young children. He enjoys cycling, cooking and is committed to lifelong learning.

Domini Harewood

Chief People Officer

Domini joined Sirona in January 2024 and most recently worked at North Bristol Trust (NBT) and South West London and St George’s Mental Health Trust (SWLSG) in People Leadership roles. Domini commenced her Human Resources career in 1998 at Royal Free NHS Trust and has worked across the public and private sectors in the UK and internationally since.

Domini is a Non-Executive Director on the University of the West of England Board and a Trustee & People Chair for the Leaf Academy Bristol. She also serves in her local community in Bath at Elim Church and volunteers with the Life Project (Bath), a charity which supports persons with learning disabilities, their families, and carers.

Really committed to equality, diversity and inclusion, and passionate about harnessing the true potential of people, Domini is committed to supporting Sirona’s people agenda and advancing its cultural ambitions.

Clive Walsh

Interim Chief Operating Officer

Clive joined the NHS in 1983 and has worked mainly in operational management roles since then, first as a full-time employee and then as an interim. Since 2000 he has worked as a Chief Operating Officer in Birmingham, Leeds, Peterborough, London, and Essex among other locations. He has also worked with clinicians to develop improved service models for public consultation and service reconfiguration.
In the 1990s he worked at Southmead Hospital in the run-up to the merger with Frenchay.

The highlight of his working week is always talking to members of staff about the services they provide and their patients or clients about the services they use.

Mary Lewis

Chief Nurse and Allied Health Officer

Mary joined Sirona in April 2020 as our Chief Nursing Officer from North Somerset Community Partnership (NSCP) where she was Director of Nursing and Therapies.

Mary set up and holds the position of Trustee on the Lifetime Children’s Trust, worked as an Executive Nurse with the Bath and North East Somerset Primary Care Trust and held the Deputy Director of Nursing role at the Royal United Hospital in Bath before joining NSCP in 2016.

Sarah Truelove

Interim Chief Finance Officer

Sarah joined the NHS in 1990 as a graduate finance trainee. She has worked as a CFO in a range of provider and commissioning NHS organisations for the last 25 years, often having a wider brief including: strategy, estates, digital and data.

Previously Sarah was deputy CEO at BNSSG ICB and most recently CEO at Gloucestershire ICB. Sarah is also working in Gloucestershire supporting their GP collaborative as they work to establish a provider partnership to deliver neighbourhood health for Gloucestershire.

Sarah is committed to supporting Sirona as they consider with their partners, how services need to adapt to support the changing needs of our population.

Jason Makepeace

Chief Digital Information Officer

Jason is an experienced leader of public sector change in health, prosperity and resilience. He is passionate about improving equity within communities, and our communal role in stewarding the planet. He is a former Civil Service and NHS director, including at UKHSA and NHS Test & Trace, and has held executive positions in startups and public sector organisations, including Barnardo's and Ginkgo Biosecurity.

He is a former NED of NHS Gloucestershire Health and Care and is a Trustee of the Royal Agricultural University.

Rachael Backler

Director of Governance

Rachael is Director of Integrated Governance. Rachael has extensive experience across NHS provider, system and national leadership roles. She has worked across governance, planning, performance and system partnerships, and is experienced in navigating complex environments and supporting delivery across organisations.

She previously served as Chief Delivery Officer at B&NES, Swindon and Wiltshire Integrated Care Board, where she led corporate governance alongside system planning and performance, helping to ensure strong oversight while supporting delivery of strategic priorities.
Rachael is committed to supporting good governance and enabling high-quality, safe care for patients and communities.

Non-Executive Directors

Dr Barbara Brown

Chair

Appointed Interim Chair May 2024 and substantive Chair September 2024

Barbara joined Sirona in April 2021, bringing with her a wealth of experience from senior leadership roles across the charity, public, and private sectors – working both in the UK and internationally. She has served until recently as a Criminal and Family Civil Justice Magistrate and works as a consultant. Over the years, Barbara has held Trustee and Non-Executive director roles, with a strong focus on tackling inequality and creating fairer systems. She is the Chair of the South West Racial Equity Research Network and Chair of Engineering & Physical Sciences Research Council Equality Diversity & Inclusion Fellowship Advisory Board for the University of Bristol.

Barbara is especially passionate about understanding how we position and understand data to spark meaningful conversations and drive real, lasting organisational change.

Barbara is a proud mum of two adult sons who she sees as her greatest source of joy and most meaningful legacy.

Tim Cooper

Non-Executive Director

Tim has dedicated his career to organisations and roles with a strong sense of purpose, including those delivering mental health and social care services and he has a long history of connecting with front line staff and service users.

He is a seasoned leader with a strong focus on health and social care integration, innovation in service delivery, community engagement and is committed to delivering equality and inclusion in practical ways that make a difference to people’s lives. He has a number of active non-executive roles across health & social care, housing & further education.

Tim plans to use his expertise to support and enhance Sirona's mission and vision of Improved Outcomes for All.

Anil Patil

Non- Executive Director

Anil became a Non Executive Director in May 2022

He is a former barrister specialising in public and private Children Act, Family and Matrimonial Finance law, with an expertise advocating on behalf of unaccompanied minors fleeing persecution.

His entrepreneurial career includes being the founder and CEO of Starbucks Coffee’s first global franchise.

In a voluntary capacity, Anil has been a carer for children with life limiting conditions at Naomi House Hospice; supported adults towards the end of their lives at Oakhaven Hospice; a mentor to children in care; and an independent member of a Swindon council's fostering panel.

As a Non-Executive Director, Anil sits on the boards of Croydon NHS Trust; Sussex Partnership Foundation NHS trust; a local authority owned special educational needs and disability (SEND) school; and a local authority owned social care company.

His focus is the equitable access to health care services, and narrowing health inequalities especially amongst the most disadvantaged in our community.

John Rushforth

Non-Executive Director, Chair of the Audit Committee

John is a qualified accountant with more than 40 years’ experience in public service. His career spans the university sector, the NHS, and local government, where he developed a strong track record in audit, governance, value for money, and strategic management in large, complex organisations.

As Chair of the Audit Committee, John plays a key role in ensuring robust oversight, risk management and assurance across Sirona’s operations. He was drawn to Sirona by its values and its commitment to reducing health inequalities and supporting prevention. He is particularly interested in how Sirona, as a Community Interest Company, can blend the best of the NHS with innovation from other sectors to create something unique and forward-thinking.

Tackling inequality and empowering staff to thrive are central to his approach. He believes passionate, well-supported people are the key to delivering great care. John’s personal connection to the NHS runs deep, shaped by the lifesaving care received by his children, grandchild and himself.

Outside of his professional life, John is a proud husband, father, and grandfather. He enjoys gardening, cooking, and is known among family and friends for his signature homemade honeycomb and Seville orange marmalade ice cream.

Hayley Richards

Non-Executive Director

Hayley brings with her a wealth of experience in healthcare gained during her time as Chief Executive at Avon and Wiltshire Mental Health Partnership NHS Trust (AWP), during this time she worked closely with Sirona so is familiar with the work we do to support our communities. Hayley retired from this role in 2019 but has remained committed to supporting and improving the health of those within our communities, undertaking voluntary work as a Chair with local charitable organisations, including Abbeyfield Bristol & Keynsham Society and Bristol Mind. She is also clinically qualified as a GP and as a Psychiatrist for both adults and older people.

Hayley is an advocate for workforce and cultural development and has a teaching, learning and development mindset. She is passionate about the importance of EDI in service delivery and governance.

Jacky Hayden

Non-Executive Director

Jacky is a committed healthcare leader with fifty years of NHS experience, including thirty years in senior roles. Her expertise spans clinical practice, medical education and health policy. She is passionate about quality improvement; system leadership and equality, diversity and inclusion in the workplace. Her contributions to medical education and governance have been widely recognised, evidenced by awards including a CBE, honorary fellowships, honorary doctorates and national recognition as an inspirational woman in health care.

Jacky plans to use her experience to foster innovation and community-focused healthcare solutions at Sirona.

Nathalie Vafiadis

Non Executive Director

Nathalie is a transformational technology leader with a proven track record of delivering complex, high impact digital and technology change. She is currently the Chief Information Officer at BT Group and brings vision, commercial acumen and an ability to align technology with business priorities. She is keen to help support the widespread introduction and integration of digital technologies.

Vareta Bryan

Non Executive Director

Vareta has extensive knowledge and experience of partnership working across the Health and Social Care system, gained over 15 years of senior management leadership. She has led transformational change programmes at both operational and strategic levels, including service redesign. Vareta also has a strong background in and commitment to equality, diversity and inclusion in service provision, employment practice and organisational development.

Service User Members

Picture of Amanda Threlfall

Amanda Threlfall

Service User Member

Please can you tell people a little about your background?

Carer for my husband after leaving work when his health declined. Spent 27 years in the pharmaceutical industry.

I love swimming but since being a carer have had to give this up. Our shared hobby was photography, which I still very much enjoy. I am also a keen gardener and DIY’er and aspiring artist in both oil and watercolour paints as well as sketching and drawing.

Why did you want to become a Member of Sirona?

To help be a voice for clients (service users), and to improve the services.

What do you hope to achieve as a Member?

It will help me to learn more and understand issues from different perspectives. To be part of a team that puts patients and carers at the heart of the operation.

What do you think the future holds for Sirona?

I hope it will be good, and as the chair of the Connected project I hope that they will successfully engage and enhance the chances of success in what is bound to be challenging.

What message do you have for staff?

Please work with carers as part of the care team and communicate with them as you would with any professional. Carers are experts in their role, but also need to feel valued and supported.

Please can you tell us something about yourself that not many people might know?

I once had a photograph published in a South West coast guide book.

Illustration of head and shoulders to indicate vacant post

Vacancy

Could you be a Member of Sirona?

We're currently recruiting for new Members to join our Membership Group. To find out more and apply, follow the link below.

Staff Members

Neil Gokani

Staff Member

Please tell us a little bit about yourself

I joined Sirona in 2020 and have held several roles; Specialist Community Children’s Physiotherapist, Head of Children’s Physiotherapy, Senior Programme Lead, Head of Equality Diversity, Inclusion and Staff Engagement, and currently Culture & Transformation Lead and have worked in the NHS for 24 years.

Why did you want to become a member of Sirona?

I believe that Members are vital to steering and shaping Sirona and I strive to have some influence on how Sirona develops and grows within our community.

What do you hope to achieve as a Member?

I endeavour to contribute positively to decision making and ensuring a balanced decision is reached for the organisation and ensuring Sirona can deliver on its social value commitments to our local communities.

What do you think the future holds for Sirona?

I am very positive about the future of Sirona and I envisage that Sirona continues to work in partnership with our local community to continue to build on the strengths of our services and transform the way we deliver services to meet the needs of our community.

What message do you have for staff?

I want to serve our staff and I strive to act as an ambassador for Sirona as well as championing Sirona’s services I also want to highlight the importance of staff wellbeing and equity to ensure a positive working culture and environment for all our people within Sirona to enable them to deliver the best patient care.

Please can you tell us something about yourself that not many people might know?

I’m an avid travel photographer in my spare time and have won awards as well as having had my work displayed in a national museum.

Picture of Lauren Deadman

Lauren Deadman

Staff Member

Please tell us a little bit about yourself

Originally from Essex, I moved to the South West nine years ago with my partner Joe. Following a decision to change career from working in the retail sector, I joined the Systems Team working on the Post Deployment of SystmOne. For the last six years I have worked as part of a team to successfully deploy EMIS Web to thirty two services, supporting the business analysis and configuration of EMIS as a Clinical Systems Facilitator. I am also Sirona’s representative on the national EMIS Enhancement Requests Board.

Why did you want to become a member of Sirona?

In my time with Sirona, I have been given lots of fantastic opportunities to learn so much about health care. I wanted to become a member so I could challenge myself to learn more to further support and promote Sirona.

What do you hope to achieve as a Member?

I want to be part of a group, working together that helps to support and guide Sirona’s very exciting future. I want to bring my personality and enthusiasm to the role by sharing my skills, which I have gained from working in IT.

What do you think the future holds for Sirona?

The future of Sirona is one I am very proud to be a part of. The coming together of our three areas is a very exciting time. I see lots more collaborative working through our wealth of knowledge, IT systems and great passion for the care & health of the community we serve! We can only grow stronger together as we navigate the ‘new normal’!

What message do you have for staff?

Sirona has come together in an amazing way in the recent months, which shows how we remain committed to providing the community with the highest quality health and care services. I am very grateful and excited about this new opportunity. I am looking forward to working closely with the other Members of Sirona, and learning more about how I can play a part in continuing to support the organisation.

Please can you tell us something about yourself that not many people might know?

I am a qualified hairdresser. I trained when I was 17, and although I loved the creativity of the role I decided to take a different path. I do the odd haircut from time to time which has come in handy lately.

Strategic Partner Members

Picture of Hayley Verrico

Hayley Verrico

Strategic Partner Member

I am a qualified social work practitioner and have a Post Graduate Degree in Management Studies. I have worked in adult social care for 30 years in a variety of roles spanning health and social care and therefore have a wide knowledge base. I have also contributed to the growth in caring for people in the community and have a passion and skill in identifying change that will make a difference to the residents that both health and community care serve.

I am currently the Director of Adult Social Care and a member of the Corporate Leadership Team at North Somerset Council and as part of the team lead on developing and designing the organisation’s corporate aims and priorities. I am also responsible for reporting to Elected Members, the Care Quality Commission and to the Department for Health & Social Care.

I am married and have 2 lovely grandchildren who I adore spending time with.

Why did you want to become a Member of Sirona?

Sirona Care & Health are the community health provider in North Somerset and in my role as the Director for Adult Social Services, I work closely with the Sirona senior management team to manage the demand for care and health services, design news ways of working, share intelligence and build integrated models of health and social care. By being a member, I would like to be assured that the ambitions for Sirona meet the future needs of our population.

What do you hope to achieve as a Member?

I hope to bring a critical and reflective view of performance and how this translates into improved outcomes for people. I will also offer a professional view on Sirona’s business plans and ensure that they are realistic, achievable and measurable and deliver good quality outcomes for residents. Given that I am responsible for setting the strategic direction for adult social care, I hope to bring ideas and concepts to the board that will better join up the health and social care strategies and agendas

What do you think the future holds for Sirona?

Sirona have very ethical values and are passionate about delivering good quality care to the residents of Bristol, South Gloucestershire and North Somerset. I see Sirona growing their service and engaging well with the Integrated Care Partnerships which are the key delivery platforms for meeting and improving population health.

What message do you have for staff?

I am delighted to be joining Sirona’s members group and will dedicate the time and energy needed to ensure that I can fully contribute to the future development of Sirona.

Illustration of head and shoulders to indicate vacant post

Vacancy

Could you be a Member of Sirona?

We're currently recruiting for new Members to join our Membership Group. To find out more and apply, follow the link below.
Illustration of head and shoulders to indicate vacant post

Vacancy

Could you be a Member of Sirona?

We're currently recruiting for new Members to join our Membership Group. To find out more and apply, follow the link below.

Independent Partner Member

No picture available

Steve Strong

Independent Partner Member (Lead Member)

I have recently retired after a career in NHS and Social Care jobs, mostly within Learning Disabilities. I have lived in Bristol for over 30 years and am actively involved with a number local voluntary organisations.

Why did you want to become a Member of Sirona?

I have a strong interest in personalisation and health inequalities. Sirona are committed to doing a great job on these issues and I want to support these efforts.

What do you hope to achieve as a Member?

Evidence of clear and measurable progress on key priorities, such as reducing health inequalities.

What do you think the future holds for Sirona?

Challenging times, with a changing local infrastructure and funding pressures.

What message do you have for staff?

That your work can have a major effect on peoples quality of life.