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Say thank you or send a compliment

We are proud of the care our staff and services provide. In order to continue providing excellent care, we want to celebrate and recognise the things our staff do well. If you would like to say thank you to a staff member, team or department, we would love to hear from you.

Whether you are a service user, carer, relative or friend, we’d love to hear from you! We’ll make sure our teams receive your comments.

woman talking on the phone next to man

Contact the Customer Care Team

Feedback through the service providing your care or contact the Customer Care Team to give a compliment or send positive feedback:

T: 0300 124 5400*
E: sirona.customercare@nhs.net

You can also use our British Sign Language video interpreting service page for details of how to contact InterpretersLive! and receive our on-demand interpreting service.

You can also complete our Friends and Family Test to provide feedback and compliments.

* Calls from a landline are charged up to 10p per minute; calls from mobiles vary, please check with your network provider. This is not a premium-rate number.