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The Star Clinic

The Star Clinic


Who is the service for?

We see children and young people of all ages who have a genital condition that may need treatment. We also see children and young people of all ages who have recently or in the past been sexually harmed and may need care and treatment.

What we do

We see children and young people who have been involved in an incident involving sexual harm more than one week ago. Children who have been involved in a recent incident (less than one week) are managed under the acute child protection and forensic procedures.

We are here to look after the child’s health with other adults supporting them, such as family, carers and social workers.

Star Clinic Information:

Sometimes things happen that are private and difficult to talk about. We understand that coming to the clinic isn’t easy and may feel embarrassing. We are here to help, reassure you and will make sure that you are:

  • treated with respect and dignity
  • listened to
  • not judged

What happens at appointments?

We treat everyone individually, adapting the appointment depending on what you need and we won’t do anything unless you agree to it.

Generally appointments cover the following areas:

  • Explain to you what your appointment is for.
  • Explain what happens to the information from your appointment.
  • Ask you a little about what happened (that relates to your health).
  • Ask about your life and your general health.
  • Answer your questions.
  • Talk you through any physical examinations that would help us to find out how we can help you (this will only be carried out if you agree).
  • Discuss any support needed after the appointment.

What do I do if I am worried about my appointment?

Most people feel nervous about their appointment, this is normal and we want to do whatever we can to reassure you. Our contact information is on this page, or the child or the adult attending with them can call us to discuss any concerns. You can also bring questions with you written down. Whatever helps you to feel more comfortable.


Click on a link below to view a list of resources for the following subjects:

Girl sitting with clinicians on sofa

Information and signposting

The NHS Help after rape and sexual assault page has details about services that can help and support you.

Getting help

Contact details for our service are below:

Telephone:  0300 125 6917 


Address: Star Clinic, Community Children’s Health Partnership, Unit 9, Eastgate Office Centre, Eastgate Road, Eastville, Bristol, BS5 6XX

Getting more help (more extensive goal-based help)

We receive referrals from:

  • Police – Child Abuse Investigation Team (CAIT) Sexual Abuse Investigation Team (SAIT),
  • Children and Young People’s Services (CYPS) / Social care
  • GPs
  • Consultants/Doctors from any Trust.

You may be referred to see us after a joint meeting with different professionals.

I am a professional...

Full details of the referral process are available on the REMEDY star clinic page. 

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